Dialog Saying “Are You Sure You Want To Exit” Appears When Opening the Remote Desktop Commander Client, or Remote Desktop Commander Client Is Not Displayed At Launch
Why am I getting a dialog asking “Are you sure you want to exit?” when I attempt to open the Remote Desktop Commander Client?
Alternatively, why is the Remote Desktop Commander Client failing to display on screen when I attempt to start it, and/or only displayed in the Windows Taskbar?
In some cases the Preferences file can be corrupted in Remote Desktop Commander Client, preventing proper software operation. The chief symptom of this problem is a dialog, saying “Are You Sure You Want To Exit”, appearing the when the application is loaded, or the inability to see the Remote Desktop Commander Client on screen.
The solution is to delete the old Preferences file and rebuild from the default. Here are the steps to resolve this problem:
- Using Windows File Explorer, type %APPDATA% in the address bar and hit enter.
- Navigate to RDPSoft, Remote Desktop Commander, and then visit each Version Number folder. Once you find the Version Number folder with an RDRClient.dat file in it, delete that RDRClient.dat file.
- After performing this action, the Client will now launch normally again. You may need to set up your Computer Groupings again and/or Connection Brokers again (located under the Edit Menu), and/or place the Remote Desktop Commander Client back in Fully Integrated Suite mode with a link to your Remote Desktop Commander Suite database however.
