RDPSoft

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Remote Desktop Canary

Keep an eye on the health of your Remote Desktop Services infrastructure from the outside in with Remote Desktop Canary, our RDS synthetic monitoring tool. Or monitor your WVD hosts inside your host pools, to make sure they are responsive and are loading applications and desktops in a timely manner.

Easily define RDS synthetic monitoring test workflows using the Remote Desktop Canary Configuration Tool.
Quickly import your Remote Desktop Services connection parameters from RDP files to create your testing workflows.
Specify how often Remote Desktop Canary conducts RDP synthetic login tests, and how and when you want to be notified.
The built in Remote Desktop Canary RDP Client can determine RDP connection times and other diagnostic information.
Adjust RDP synthetic monitoring testing preferences, like screenshot frequency and stagger seconds.
Remote Desktop Canary not only alerts you when your RDS environment is down, it can tell you what particular infrastructure role is down that is preventing a successful RDP connection.
Receive periodic digest emails that show you connection times and RDS infrastructure responsiveness at different times of the day.
Receive emails with screenshots that show how long it took RDS programs and RemoteApps to initialize from login scripts
Version 2.0 can bypass login notification banners with synthetic input, allowing application and desktop startup times to be profiled with OCR-based alerting.
Version 2.0 of Remote Desktop Canary offers a full OCR engine that can alert based on on-screen error conditions OR on slow application startup times.
The Remote Desktop Canary "Signed In" applet indicates via OCR when a user desktop has fully loaded and will also logoff the testing user session automatically after a minute.

RDPSoft’s Remote Desktop Canary ™ is our full-featured yet affordable Remote Desktop Services and Windows Virtual Desktop synthetic monitoring tool. Deploy it today to immediately be notified when your Remote Desktop Services or Windows Virtual Desktop environment goes offline or is slow to respond to incoming RDP login requests. Capture RDP login time statistics for integration with your own network monitoring solutions. Determine exactly where the bottleneck is in your RDS infrastructure – whether it be at your Remote Desktop Gateway, Connection Broker, or Session Host. Capture screenshots during the RDP client login sequence to profile application load times in your login scripts. Perform OCR against those screenshots to receive alerts about slow application load times and error conditions inside an RDS or WVD session.

Key Features

  • Test connectivity to full Remote Desktop Services environments (e.g RDS farms and collections), standalone servers running RDP, or WVD hosts running in Azure.
  • Conduct internal OR external tests against your RDS environments. External tests require that a Remote Desktop Gateway is part of your RDS deployment.
  • Conduct internal tests against your WVD hostpools. Verify that your WVD hosts are up and responding to logins in a timely manner in a much more robust way than with WVD diagnostics.
  • Conduct routine, rapid “multi-server” connectivity tests against all session hosts in RDS collections or WVD hosts in hostpools if desired.
  • Receive alerts when servers or Remote Desktop Services collections are inaccessible via RDP or WVD, accompanied with the specific reason why the connection failed based on the error received by our testing client.
  • Create as many testing workflows as needed to test different named RDS collections (farms) or individual groups of servers / WVD hosts.
  • Rapidly set up new workflows by importing saved RDP files or RDP files downloaded from your RDWeb server. Or clone one workflow into many by importing WVD hosts from your WVD broker or Azure Resource Manager.
  • Specify a “login threshold time” in seconds so you are only notified when Remote Desktop logins take longer than average. Learn what that average is by leveraging digest emails that summarize login times.
  • Bypass login banners automatically with generated synthetic input, so the login sequence can continue for OCR testing.
  • Turn on OCR detection to generate alerts when an application does not appear in our RDP client after a certain number of seconds, or to receive alerts when other error conditions appear (user profile loading problems, for instance).
  • Receive digest emails every day or multiple times a day that summarize connection times and application startup times at different times of day, in order to see how load impacts user connection times. Cross reference connection times with server load data maintained by our Remote Desktop Commander Suite.
  • Send alert emails to one set of recipients (e.g. service ticketing application, admin on call) and summary emails to other recipients.
  • See how long it takes each RDS infrastructure role service to respond in the RDP connection sequence (Gateway > Broker > Session host).
  • Store RDP connection time statistics in a SQL database table, for analysis and for integration with leading NMS vendors like Paessler, Ipswitch, and Solarwinds.
  • If desired, receive emails with attached screenshots so you can trace how long it takes for initial programs to load and other login script actions to complete, in conjunction with OCR-based alerting.
  • Use our companion “Signed In” applet inside login scripts to automatically signify when a user session has logged in completely and then auto-logoff that testing session.
  • Use our companion “Remote Desktop Canary Kickstarter” applet to keep an eye on the VM running Remote Desktop Canary and automatically bootstrap it back up in the event of a VM restart, maintenance, or other error condition.
  • Toggle specific workflows in and out of maintenance mode, to suspend alerting if Remote Desktop servers are being patched or taken out of service.

Affordable Pricing

Remote Desktop Canary’s pricing is affordable and straightforward. Each recurring test into a specific RDS environment (e.g. a test against a particular RDP server or a specific RDS collection/farm) is a defined workflow that needs to be licensed. For instance, if you have an RDS environment with 3 different collections/farms you need to test against, you would need 3 workflow licenses. In addition to testing a full RDS collection, each workflow license also allows you to test up to 10 RDP servers or WVD hosts individually, if you are running Windows Virtual Desktop, do not use a broker, or also want to check the responsiveness and health of host VMs individually.

We sell our workflow licensing in bundles.

Workflow CountMonthly SubscriptionAnnual Subscription
1 workflow
(Up to 10 Hosts)
$59.99 per month$499.99 per year
Up to 3 workflows
(Up to 30 Hosts)
$119.99 per month$999.99 per year
Up to 5 workflows
(Up to 50 Hosts)
$149.99 per month$1299.99 per year
More than 5 / I need
perpetual licenses
Contact Us For QuoteContact Us For Quote

Demos and Learning Library

If you’d like to request a demonstration or a time-limited trial from an RDPSoft sales specialist, please click here. Please also enjoy these pre-recorded demonstration videos below that show how Remote Desktop Canary works and how it can be configured to meet the needs of your environment.

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Help Documents

Remote Desktop Commander
Help and Users Guide (ver 4.x)
Release Notes (ver 4.x)

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Blog Topic Categories

  • Azure RemoteApp
  • citrix edgesight
  • Citrix Edgesight Replacement
  • Citrix Shadowing
  • Cloud RDP Monitoring
  • Performance
  • RDP Disconnects
  • RDP Latency
  • RDP Login Time
  • RDP Login Tracking
  • RDP Logon Failure Tracking
  • RDP Logs
  • RDP Loss Rate
  • RDP Security
  • RDP Transmission Rate
  • RDS License Metering
  • RDS Licensing
  • Remote Desktop Bandwidth
  • Remote Desktop CPU
  • Remote Desktop Management
  • Remote Desktop Memory
  • Remote Desktop Memory Usage
  • Remote Desktop Performance
  • Remote Desktop Protocol
  • Remote Desktop Reporting
  • Remote Desktop Security
  • Remote Desktop Services
  • Remote Desktop Services Free Tools
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  • Sensitive Data
  • Server 2012 TSAdmin Replacement
  • Shadow User
  • Software Releases
  • SPLA Reporting
  • Synthetic RDP
  • Telecommuting/Teleworking
  • Terminal Server Logging
  • Terminal Server Monitoring
  • Uncategorized
  • User Activity Monitoring
  • User Productivity
  • Windows 2008 Terminal Server
  • Windows Virtual Desktop
  • WVD Login Time
  • XenApp Monitoring
  • XenApp Reporting

Recent Posts

  • How To View Remote Desktop Sessions In 3 Different Ways
  • Remote Desktop Commander v5.0 Now Available!
  • RDP Disconnects
  • Terminal Server CPU Usage By Application
  • Remote Desktop Canary v2.3 Now Available!

From the RDPSoft Blog

  • How To View Remote Desktop Sessions In 3 Different Ways
  • Remote Desktop Commander v5.0 Now Available!
  • RDP Disconnects
  • Terminal Server CPU Usage By Application
  • Remote Desktop Canary v2.3 Now Available!
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SPLA Reporting Made Easy

Service Provider Licensing Tracker Software

RDPSoft’s Service Provider Licensing Tracker (SPL Tracker) keeps track of SPLA licensing on various shared … Learn more about SPL Tracker >

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