RDPSoft

Remote Desktop and Terminal Server Software

We Make RDS, XenApp & VDI Monitoring/Reporting Easy and Affordable
  • Products / Services
    • Not Sure Where To Start?
    • The Complete Monitoring and Management Bundle For RDS and AVD
    • RDS / AVD Monitoring & Reporting
      • Remote Desktop Commander Suite
      • Sysmundo
    • RDS / AVD Management and RMM Tools
      • Remote Desktop Commander Lite (Free RDS/AVD Management Tool)
      • Remote Assistance RMM Tool + Delegation of Management for RDS/AVD Support Desk
    • RDS Synthetic Login Monitoring / Connection Time / Uptime Monitoring Tools
      • Remote Desktop Canary
    • Digital Forensics and Incident Response Tools
      • Sysmundo
    • Consulting and Professional Services
      • RDS Performance Audit
      • Custom Report Design Services
      • Training and Other Professional Services
  • Download
    • Lite: Free RDS/Citrix Session and Farm Manager
    • Lite With Premium Management Features
    • Suite: Installer and Release Notes
    • Remote Desktop Canary – Request a Demo/Trial
    • Request Upgrade To New Version
  • Buy
    • The Complete RDS/AVD Monitoring and Management Bundle Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Remote Desktop Commander Suite Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
      • Buy Perpetual License(s)
    • Premium Management Features Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Remote Desktop Canary Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Buy Incident Based Support Packages
    • Pricing
  • Blog
  • Support
    • Contact Support / Submit Ticket
    • RDPSoft Knowledge Base
  • Contact
  • Partners

Remote Desktop Canary

Keep an eye on the health of your Remote Desktop Services infrastructure from the outside in with Remote Desktop Canary, our RDS synthetic monitoring tool. Or monitor your Azure Virtual Desktop hosts inside your host pools, to make sure they are responsive and are loading applications and desktops in a timely manner.

Easily define RDS synthetic monitoring test workflows using the Remote Desktop Canary Configuration Tool.
Quickly import your Remote Desktop Services connection parameters from RDP files to create your testing workflows.
Specify how often Remote Desktop Canary conducts RDP synthetic login tests, and how and when you want to be notified.
The built in Remote Desktop Canary RDP Client can determine RDP connection times and other diagnostic information.
Adjust RDP synthetic monitoring testing preferences, like screenshot frequency and stagger seconds.
Remote Desktop Canary not only alerts you when your RDS environment is down, it can tell you what particular infrastructure role is down that is preventing a successful RDP connection.
Receive periodic digest emails that show you connection times and RDS infrastructure responsiveness at different times of the day.
Receive emails with screenshots that show how long it took RDS programs and RemoteApps to initialize from login scripts
Version 2.0 can bypass login notification banners with synthetic input, allowing application and desktop startup times to be profiled with OCR-based alerting.
Version 2.0 of Remote Desktop Canary offers a full OCR engine that can alert based on on-screen error conditions OR on slow application startup times.
The Remote Desktop Canary "Signed In" applet indicates via OCR when a user desktop has fully loaded and will also logoff the testing user session automatically after a minute.

RDPSoft’s Remote Desktop Canary ™ is our full-featured yet affordable Remote Desktop Services and Azure Virtual Desktop synthetic monitoring tool. Deploy it today to immediately be notified when your Remote Desktop Services or Azure Virtual Desktop environment goes offline or is slow to respond to incoming RDP login requests. Capture RDP login time statistics for integration with your own network monitoring solutions. Determine exactly where the bottleneck is in your RDS infrastructure – whether it be at your Remote Desktop Gateway, Connection Broker, or Session Host. Capture screenshots during the RDP client login sequence to profile application load times in your login scripts. Perform OCR against those screenshots to receive alerts about slow application load times, user profile problems, and other error conditions inside an RDS or AVD session.

Key Features

  • Run Remote Desktop Canary 24/7 as a Windows service on a VM inside or outside your end user computing environment. It is capable of reinitializing its testing automatically if its host VM is restarted for updates or maintenance.
  • Test connectivity to full Remote Desktop Services environments (e.g RDS farms and collections), standalone servers running RDP (including Citrix hosts), or AVD hosts running in Azure.
  • Conduct internal OR external tests against your RDS environments. External tests require that a Remote Desktop Gateway is part of your RDS deployment.
  • Conduct internal tests against your AVD host pools. Verify that your AVD hosts are up and responding to logins in a timely manner in a much more robust way than with standard AVD diagnostics. For instance, be alerted to slow login times or black screens caused by FSLogix failures or Group Policy problems.
  • Conduct routine, rapid “multi-server” connectivity tests against all session hosts in RDS collections or AVD hosts in hostpools if desired.
  • Receive alerts when servers or Remote Desktop Services collections are inaccessible via RDP or AVD, accompanied with the specific reason why the connection failed based on the error received by our testing client.
  • When Remote Desktop Canary is deployed inside your end user computing environment, automatically collect and transmit relevant error and warning event log entries from the RDS or AVD hosts in question inside alert emails, to provide instant context about developing issues.
  • Create as many testing workflows as needed to test different named RDS collections (farms) or individual groups of servers / AVD hosts.
  • Schedule different workflow tests to run at different times of day using the scheduling component of the Remote Desktop Canary service.
  • Rapidly set up new workflows by importing saved RDP files or RDP files downloaded from your RDWeb server. Or clone one workflow into many by importing AVD hosts from your AVD broker or Azure Resource Manager.
  • Specify a “login threshold time” in seconds so you are only notified when Remote Desktop logins take longer than average. Learn what that average is by leveraging digest emails that summarize normal login times into daily reports.
  • Bypass login banners automatically with generated synthetic input, so the login sequence can continue for OCR testing.
  • Turn on OCR detection to generate alerts when an application does not appear in our RDP client after a certain number of seconds, or to receive alerts when other error conditions appear (user profile loading problems and group policy issues, for instance).
  • Receive digest emails every day or multiple times a day that summarize connection times and application startup times at different times of day, in order to see how load impacts user connection times. Cross reference connection times with server load data maintained by our Remote Desktop Commander Suite.
  • Send alert emails to one set of recipients (e.g. service ticketing application, admin on call) and summary emails to other recipients.
  • See how long it takes each RDS infrastructure role service to respond in the RDP connection sequence (Gateway > Broker > Session host).
  • Store RDP connection time statistics in a SQL database table, for analysis and for integration with leading NMS vendors like Paessler, Ipswitch, and Solarwinds.
  • If desired, receive emails with attached screenshots so you can trace how long it takes for initial programs to load and other login script actions to complete, in conjunction with OCR-based alerting.
  • Use our companion “Signed In” applet inside login scripts to automatically signify when a user session has logged in completely and then auto-logoff that testing session.
  • Toggle specific workflows in and out of maintenance mode, to suspend alerting if specific Remote Desktop servers or collections are being patched or taken out of service.

Affordable Pricing

Remote Desktop Canary’s pricing is affordable and straightforward. Each recurring test into a specific RDS environment (e.g. a test against a particular RDP server or a specific RDS collection/farm) is a defined workflow that needs to be licensed. For instance, if you have an RDS environment with 3 different collections/farms you need to test against, you would need 3 workflow licenses. In addition to testing a full RDS collection, each workflow license also allows you to test up to 10 RDP servers or WVD hosts individually, if you are running Windows Virtual Desktop, do not use a broker, or also want to check the responsiveness and health of host VMs individually.

We sell our workflow licensing in bundles.

Workflow CountMonthly SubscriptionAnnual Subscription
1 workflow
(Up to 10 Hosts)
$69.99 per month$599.99 per year
Up to 3 workflows
(Up to 30 Hosts)
$137.99 per month$1199.99 per year
Up to 5 workflows
(Up to 50 Hosts)
$172.99 per month$1499.99 per year
More than 5 / I need
perpetual licenses
Contact Us For QuoteContact Us For Quote

Demos and Learning Library

If you’d like to request a demonstration or a time-limited trial from an RDPSoft sales specialist, please click here. Please also enjoy these pre-recorded demonstration videos below that show how Remote Desktop Canary works and how it can be configured to meet the needs of your environment.

  • Email
  • Google+
  • LinkedIn
  • Twitter
  • YouTube

Not Sure Where To Start?

In just a few moments, you can find the right fit of solutions and even services for your needs.

> Get Going Now.

Help Documents

Remote Desktop Commander
Help and Users Guide
Release Notes (ver 6.x)

Sign Up for Remote Desktop Tips and RDPSoft Updates

Blog Topic Categories

  • Azure RemoteApp
  • Azure Virtual Desktop
  • citrix edgesight
  • Citrix Edgesight Replacement
  • Citrix Shadowing
  • Cloud RDP Monitoring
  • Performance
  • RDP Disconnects
  • RDP Latency
  • RDP Login Time
  • RDP Login Tracking
  • RDP Logon Failure Tracking
  • RDP Logs
  • RDP Loss Rate
  • RDP Security
  • RDP Transmission Rate
  • RDS Infrastructure
  • RDS License Metering
  • RDS Licensing
  • Remote Desktop Bandwidth
  • Remote Desktop CPU
  • Remote Desktop Management
  • Remote Desktop Memory
  • Remote Desktop Memory Usage
  • Remote Desktop Monitoring
  • Remote Desktop Performance
  • Remote Desktop Protocol
  • Remote Desktop Reporting
  • Remote Desktop Security
  • Remote Desktop Services
  • Remote Desktop Services Free Tools
  • Remote Desktop Services Hotfix
  • Sensitive Data
  • Server 2012 TSAdmin Replacement
  • Shadow User
  • Software Releases
  • SPLA Reporting
  • Synthetic RDP
  • Telecommuting/Teleworking
  • Terminal Server Logging
  • Terminal Server Monitoring
  • Uncategorized
  • User Activity Monitoring
  • User Productivity
  • Windows 2008 Terminal Server
  • Windows Virtual Desktop
  • WVD Login Time
  • XenApp Monitoring
  • XenApp Reporting

Recent Posts

  • Remote Desktop Commander v6.5 Now Available!
  • AVD Monitoring: An Easy Step-By-Step Approach
  • Three Reasons Why You Need to Monitor CAP and RAP Failures On Your Remote Desktop Gateways
  • Remote Desktop Commander v6.0+ Highlights
  • Connection Broker Monitoring

From the RDPSoft Blog

  • Remote Desktop Commander v6.5 Now Available!
  • AVD Monitoring: An Easy Step-By-Step Approach
  • Three Reasons Why You Need to Monitor CAP and RAP Failures On Your Remote Desktop Gateways
  • Remote Desktop Commander v6.0+ Highlights
  • Connection Broker Monitoring
  • Email
  • Google+
  • LinkedIn
  • Twitter
  • YouTube

We Do “Single Pane of Glass” Monitoring and Management for RDS

Top Level Deployment Dashboard

One of the biggest criticisms leveled against Microsoft's Remote Desktop Services as an end user computing (EUC) platform is its complete lack of integrated management and monitoring tools. … Learn more about our centralized RDS monitoring and management >

Reach Out

For fastest response, reach out via our sales and support contact forms.

Sales
US: 1-855-738-8457 x1
Outside the US: 1-702-749-4325 x1

Support
for Evaluators and Priority Support Customers
US: 1-855-738-8457 x2
Outside the US: 1-702-749-4325 x2

Copyright © 2013 - 2020 RDPSoft. All rights reserved. · RDPSoft is the sole authorized publisher and distributor of the following software titles: Remote Desktop Commander, Premium Management Features, Remote Desktop Canary · Sitemap