Four feature rich tools to manage and monitor Remote Desktop Services, Azure Virtual Desktop, Parallels RAS, Citrix, and other EUC platforms. One unbelievably low monthly or yearly price. Starting at only $19.99 per server per month, or $219.99 per server per year, it’s the monitoring and management you need, at a price you can afford.
Let’s face it. You may love your Remote Desktop Services or Azure Virtual Desktop deployment, but we’re pretty sure you don’t love the native Microsoft tools for monitoring and managing it. Or maybe you’re running Parallels RAS or Citrix, but need even more monitoring and reporting capabilities than those vendors offer out of the box. For 10+ years we’ve been hard at work creating some of the most feature rich yet affordable products to help you with this task. And now, we’re combining them all together at one low price to bring unprecedented value to your IT department’s budget.
Bundled Products (What All You Get)
Remote Desktop Commander Suite
The Remote Desktop Commander Suite is a data aggregation and analysis workhorse. Running 24/7, it’s constantly grabbing data from your session hosts and infrastructure role servers. Session information, performance counters, event logs, you name it. It gathers everything it needs to generate incredibly robust dashboards and reporting to highlight how your RDS collections, Citrix farms, Parallels RAS farms, and AVD host pools are running. Here’s what it can help you with:
- User activity monitoring (time tracking, idle/active time, websites visited, screenshot recording)
- Performance tracking (diagnose the users, services, processes that are putting too much load (CPU/memory) on your terminal servers)
- Connection quality (track latency, loss rate, retransmission rate, bandwidth consumed, etc)
- Easy Digital Employee eXperience (DEX) troubleshooting to quickly isolate what is causing poor performance in their Remote Desktop or AVD sessions
- Security (geolocate/track logins and login failures on gateways and session hosts)
- Licensing (find out what users run what programs, track SPLA, RDS SAL/CAL usage, etc)
- Plus much more…
Premium Management Features
Premium Management Features is a special feature overlay that runs on top of our free Remote Desktop Commander Lite client. It fixes many major management shortcomings of RDS, AVD, and Citrix environments, such as:
- The inability to properly shadow multiple monitor (multimon) sessions, including RemoteApp sessions
- The inability to “live monitor/audit” multiple sessions at once, should your managers have that need
- The inability to shadow in Citrix without dependencies on Remote Assistance and the requirement to always seek consent before shadowing
- The lack of a way to troubleshoot RDP disconnects and other Terminal Services Client connection issues experienced on the user’s Windows PC when they are using MSTSC to connect
- The inability to properly delegate out shadowing and other management tasks (logging off users, disconnecting users, sending messages, etc) to help desk and support staff, without making them admins on session hosts and connection brokers
- A comprehensive RDS Event Viewer that can quickly gather relevant event logs from multiple session hosts and infrastructure servers in a single window, with advanced grouping, sorting, and filtering features.
Remote Desktop Canary
Remote Desktop Canary continually monitors your RDS, AVD, and other EUC environments to make sure they are responding and logging on users properly. How many times has a user complained to you that they cannot login to RDS or AVD, it’s taking too long for them to login, or they get a black screen instead of their desktop, etc, etc? And yet you had no idea there was a problem, because conventional network monitoring solutions didn’t alert you since all of the services were up and the CPU and memory load on the servers looked fine.
To prevent that scenario above, Remote Desktop Canary performs full synthetic RDP logins to RDS collections and/or individual servers to verify that they are a.) up and online, b.) that they respond within a predetermined number of seconds, AND that c.) the test user receives their desktop or app in a timely fashion. It does this on a recurring basis, sending you alerts if any problems begin to develop, and also has the ability to send you screenshots, error codes, and other diagnostic information gathered during the synthetic test. Conveniently, it also integrates fully with the Remote Desktop Commander Suite and its dashboards to provide total visibility into the health of your EUC environments.
Sysmundo
Sysmundo fully unleashes the power of Microsoft’s Sysmon DFIR utility for maximum user observability, security, and incident response in your Windows environment. Perfect not only for EUC environments (such as RDS, Citrix, Parallels RAS, AVD, VMWare Horizon) but for all Windows networks, it takes the auditing provided by the Sysinternals Sysmon utility and extends it to the next level. Given that EUC environments have so much user activity by design, it is critical to constantly screen these platforms for emerging threats, aberrant user behavior, and indicators of compromise.
The traditional approach to deploying and utilizing Sysmon on Windows systems has been to:
- Deploy it via scripts to servers and workstations on your network
- Use a SIEM or log aggregation product to ingest the data
- Write your own reports and queries in the SIEM to examine the collected data
The shortcomings of this approach center around the:
- Difficulty of Sysmon deployment, reconfiguration, and removal
- High data ingestion costs charged by the SIEM vendor
- Costs (and the domain knowledge) associated with writing reports/correlations for Sysmon data, loaded inside the SIEM
We designed Sysmundo to tackle these shortcomings head on, so that Windows administrators can:
- Deploy and change Sysmon configurations more easily
- Archive and use the generated log data in a way that avoids the costs associated with SIEM ingestion
- Quickly search for and analyze events of interest
- Schedule routine reports to detect critical activity
Affordable Pricing and Purchase Links
Pricing for our Complete Monitoring and Management Bundle is determined by the total number of RDS session host/gateway servers or AVD host VMs in your deployment. This covers your Remote Desktop Commander Suite and Sysmundo licensing, and as you move up the quantity tiers, you are also granted additional Premium Management Features per user licensing and additional Remote Desktop Canary workflow licensing.
We’ve done extensive research, and the licensing at the different tiers should provide enough licensing for respective RDS/AVD environment sizes in most cases. But, if you need extra licensing (e.g. more Premium Management Features user licenses if you have a large help desk staff for instance), just contact us for a quote and we’ll provide you with the exact quantities you need at a very affordable price. We can also arrange a web demo with you to discuss specific features with your team in more depth prior to purchase.
| Server or AVD Host Count | Monthly Subscription (Click Links To Purchase) | Annual Subscription (Click Links To Purchase) |
| 3-5 | $19.99 per server per month Includes RDC Suite and Sysmundo licenses plus: (1) Premium Management Features User License (1) Remote Desktop Canary Workflow License (test up to 5 systems) | $219.99 per server per year Includes RDC Suite and Sysmundo licenses plus: (1) Premium Management Features User License (1) Remote Desktop Canary Workflow License (test up to 5 systems) |
| 6-10 | $18.99 per server per month Includes RDC Suite and Sysmundo licenses plus: (2) Premium Management Features User Licenses (1) Remote Desktop Canary Workflow License (test up to 10 systems) | $208.99 per server per year Includes RDC Suite and Sysmundo licenses plus: (2) Premium Management Features User Licenses (1) Remote Desktop Canary Workflow License (test up to 10 systems) |
| 11-24 | $17.99 per server per month Includes RDC Suite and Sysmundo licenses plus: (3) Premium Management Features User Licenses (3) Remote Desktop Canary Workflow Licenses (test up to 24 systems) | $197.99 per server per year Includes RDC Suite and Sysmundo licenses plus: (3) Premium Management Features User Licenses (3) Remote Desktop Canary Workflow Licenses (test up to 24 systems) |
| 25 or more | Contact Us For Quote | Contact Us For Quote |
