IP Geolocation Data Becomes Less Accurate Over Time

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Over time, you may notice that your IP geolocation data in Remote Desktop Commander’s security reports and the User IP Geolocation Dashboard has become less accurate. This is due to the fact that IP blocks get reassigned over time to different ISPs around the world. You can remedy this by downloading new IP geolocation information and updating the Remote Desktop Commander Suite’s geolocation table in your SQL Server. Here are step-by-step instructions on how to do that:

1.) Download the latest IP Geolocation database from https://www.rdpsoft.com/resources/ipdb.zip
2.) On the system/VM running our Remote Desktop Commander Suite, navigate to C:\Program Files (x86)\RDPSoft\Remote Desktop Commander in Windows Explorer
3.) Rename the old ipdb.csv file in this directory to ipdb.old
4.) Unzip the newly downloaded geolocation file into the C:\Program Files (x86)\RDPSoft\Remote Desktop Commander directory
5.) Open up the Remote Desktop Commander Configuration Tool, navigate to the Database tab, and click the Reload IP Geolocation Database button.
6.) Let this process complete fully, then relaunch the Remote Desktop Commander Client. The User IP Geolocation Dashboard should now geolocate global IP addresses more accurately. You can also now rerun your login and login failure reports if you want to obtain more accurate results.