Assess the Performance of Your Remote Desktop Services Deployment and Make Improvements with RDPSoft’s RDS Performance Audit Service
Administrator time is at a premium these days. You may already know there is a performance issue in your RDS environment based on user feedback, but you don’t have the time to figure it out on your own. Or, you may be an MSP setting up a new RDS collection for a client, and you need to benchmark their performance as they begin to increase load on the resources you’ve allocated to them.
Let RDPSoft do that for you. We install our Complete Monitoring and Management Bundle of software tools in your environment, and then instruct it to gather up key performance metrics and RDS login times. After gathering data for a week, we then produce reports that benchmark performance in your farm and offer you suggestions on how to improve your RDS environment.
As part of your Remote Desktop Services Performance Audit, an RDPSoft technician will:
1.) Install the software included in our Complete Monitoring and Management Bundle for RDS,
2.) Gather and review key metrics from your session hosts and RDS infrastructure role servers, and
3.) Produce key reports in areas of interest, such as
- Average and total RDP bandwidth consumed daily by users
- Highest bandwidth consuming users
- Average latency of all users**
- Users with the highest average latency to the server**
- RDP packet and loss rates **
- Users with the greatest number of RDP or RDS Gateway disconnects
- RDP client levels in use, and a listing of users running antiquated (pre RDP 8 protocol) clients
- Peak load times in the farm by CPU, Memory, and session counts
- Session load distributions across session host servers
- Highest CPU consuming users
- Highest CPU consuming programs
- Highest memory consuming users
- Highest memory consuming programs
- Poorly performing applications (e.g. high memory use and/or handle leaks)
- Review of RDS related errors in RDS specific event logs. Where applicable, links to hotfixes to resolve said errors will be referenced.
- Average login times to RDS session hosts, including the time to actually load a full desktop/app.
**These metrics require an RDS environment running Server 2012 R2 or later
As part of our RDS Performance Audit service, a 90 day subscription to our Complete Monitoring and Management Bundle for RDS is included. This then allows you to schedule your own reports and routinely review dashboards to monitor performance for a full three months. Later, if you wish to continue to use our Complete Monitoring and Management Bundle to manage and monitor your Remote Desktop Services environment, we’ll offer you a special discounted annual subscription rate to do so.
Check for Weaknesses in Your Remote Desktop Services Security Posture with our RDS Security Audit Service
Utilizing the vulnerability detection approaches and mitigating techniques discussed in our CEO Andy Milford’s RDPwned book on securing Microsoft Remote Desktop Services environments, we will conduct a full RDS Security Audit on your environment and make suggestions on how to improve your security posture. Examples of items reviewed include:
- Reviewing exposed RDS services on the Internet, and how easy they are to find them,
- Reviewing how MFA has been deployed on your Remote Desktop Gateways and/or Session Hosts
- Reviewing Gateway CAP and RAP policies,
- Reviewing the security status of your session hosts, to include application restrictions and potential avenues for privilege escalation attacks,
- Reviewing the potential for lateral movement across your environment if a session host is compromised,
- Threat-hunting for aberrant user behavior and program behavior using our Sysmundo tool,
- … and much more.
At the end of our engagement, we will prepare and send a report with our key findings and suggestions on how to mitigate and remediate specific weaknesses discovered.
General RDS Consulting
Are you trying to solve an issue in your RDS environment not covered by one of our audit services listed above? Reach out to us and let us know your specific needs. We will determine if it is something we have strong competency in, or we may refer you to one of our partners.
