Utilize Our Guided Support Troubleshooter To Resolve Common Issues
Click here to access our Guided Support Troubleshooter, which will ask you a few questions and then show you the KB articles most likely to resolve your issue.
Have a Licensing Issue/Error?
Please use our Licensing Troubleshooter. It can quickly help you fix licensing issues easily and/or show you how to reactivate your license online if needed.
Have an Issue Setting Up SQL Server (e.g. SQL Server Express, SQL Server Standard, Azure SQL)?
Please use our SQL Server Setup Troubleshooter. It can quickly help you resolve your issues with initial SQL Server setup and configuration.
Check Out Our Knowledge Base
Many common support questions have already been answered in our online Knowledge Base. Click here to search for articles that may pertain to your situation.
Technical Questions Prior To Purchase?
You can utilize both the email ticketing form below or call us at 1-855-738-8457 x2 (Inside the USA), 1-702-749-4325 x2 (Outside the USA).
I am a Subscription Customer Who Purchased Software Within 30 Days of Today’s Date.
Please use the email ticketing form below to open up a case with us at no charge or call us at 1-855-738-8457 x2 (Inside the USA), 1-702-749-4325 x2 (Outside the USA).
I am a Subscription Customer Who Purchased Software Longer Than 30 Days Ago.
If you are a subscription customer who needs support 30 days or more after your initial purchase, you are still entitled to email support via the support ticketing form below. However, if you would like to access telephone or remote assistance based support, you will need to purchase support incidents first. If you are unsure as to whether or not you have purchased support incidents OR if any remain on your account, please complete the form below stating the nature of your issue and we will contact you with next steps.
Active support incident holders can also contact us via phone at at 1-855-738-8457 x2 (Toll Free Inside the USA), 1-702-749-4325 x2 (Outside the USA) Monday – Friday, 9am to 5pm Eastern Standard Time.
Click here to purchase 2 support incidents for $170.
Click here to purchase 5 support incidents for $340.
