RDPSoft

Remote Desktop Services and Azure Virtual Desktop Software

We Monitor, Manage & Fix RDS, AVD, Citrix and Parallels RAS
  • Products / Services
    • Not Sure Where To Start?
    • The Complete Monitoring and Management Bundle For End User Computing
    • RDS / AVD Monitoring & Reporting
      • Remote Desktop Commander Suite
      • Sysmundo
    • RDS / AVD Management and RMM Tools
      • Remote Desktop Commander Lite (Free RDS/AVD Management Tool)
      • Remote Assistance RMM Tool + Delegation of Management for RDS/AVD Support Desk
      • Automatic Resolution of Locked Profiles and Stuck Sessions
    • RDS/AVD Synthetic Login Monitoring / Connection Time / Uptime Monitoring Tools
      • Remote Desktop Canary
    • RDS/AVD/Citrix Profile and Session Problem Remediation
      • Fix My Session
    • Digital Forensics and Incident Response Tools
      • Sysmundo
    • Consulting and Professional Services
      • RDS Performance Audits, Security Audits, and General RDS Consulting
      • Custom Report Design Services
      • Training and Other Professional Services
  • Download
    • RDC Lite: Free RDS/Citrix Session and Farm Manager
    • RDC Lite With Premium Management Features
    • RDC Suite: Installer and Release Notes
    • Remote Desktop Canary – Request a Demo/Trial
    • Sysmundo
    • Request Upgrade To New Version
  • Buy
    • The Complete RDS/AVD Monitoring and Management Bundle Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Remote Desktop Commander Suite Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Premium Management Features Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Remote Desktop Canary Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Fix My Session Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Sysmundo Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Buy Incident Based Support Packages
    • Pricing
  • Blog
  • Support
    • Contact Support / Submit Ticket
    • RDPSoft Knowledge Base
  • Contact
  • Partners

Search Knowledge Base by Keyword

  • Configuration and Tuning

    • Admin Versus Helpdesk Usage Of Remote Desktop Commander
    • Can I Manage and Monitor Terminal Servers or AVD Hosts Across a Firewall, WAN Link, or Different Azure VNET?
    • Computers Disappear / Reappear From the Current Performance And Load Across the Farm Dashboard
    • Connection Quality and/or DEX Metrics Missing From Workstations/VDIs Running Windows 8, 10, or 11
    • Data Storage Requirements for Screenshot Recording
    • Dealing With a SQL Server Database That Has Run Out of Free Space
    • How to Reduce Graph Clutter In Reports With AD Group Filtering
    • Installed Memory Column Shows Zero In the "Current Performance and Load Across the Farm Dashboard"
    • IP Geolocation Data Becomes Less Accurate Over Time
    • Permissions Required By The Remote Desktop Reporter Service and Agent Services
    • Prerequisites to Monitor Windows Workstations, VDI Hosts, and AVD Hosts
    • Reducing Database Growth Rates In Remote Desktop Commander
    • Remote Desktop Commander Reports Are Suddenly Blank, Or You Stop Receiving New Reports
    • Required Registry Settings and Permissions to Monitor Workstations and VDIs
    • Windows Firewall Exceptions Required By Remote Desktop Commander
You are here:
  • Main
  • Configuration and Tuning

Category - Configuration and Tuning

Articles

Admin Versus Helpdesk Usage Of Remote Desktop Commander
Can I Manage and Monitor Terminal Servers or AVD Hosts Across a Firewall, WAN Link, or Different Azure VNET?
Computers Disappear / Reappear From the Current Performance And Load Across the Farm Dashboard
Connection Quality and/or DEX Metrics Missing From Workstations/VDIs Running Windows 8, 10, or 11
Data Storage Requirements for Screenshot Recording
Dealing With a SQL Server Database That Has Run Out of Free Space
How to Reduce Graph Clutter In Reports With AD Group Filtering
Installed Memory Column Shows Zero In the "Current Performance and Load Across the Farm Dashboard"
IP Geolocation Data Becomes Less Accurate Over Time
Permissions Required By The Remote Desktop Reporter Service and Agent Services
Prerequisites to Monitor Windows Workstations, VDI Hosts, and AVD Hosts
Reducing Database Growth Rates In Remote Desktop Commander
Remote Desktop Commander Reports Are Suddenly Blank, Or You Stop Receiving New Reports
Required Registry Settings and Permissions to Monitor Workstations and VDIs
Windows Firewall Exceptions Required By Remote Desktop Commander
+ 7 Articles
Show all articles

From the RDPSoft Blog

  • AVD Monitoring
  • How to Optimize AVD Digital Employee Experience
  • Remote Desktop User Activity Monitoring
  • Remote Desktop Commander Suite v8 Now Available!
  • Remote Desktop Commander Suite v8 Beta Details, Plus a New Solution to Limit Local Admin Rights in EUC
  • Email
  • LinkedIn
  • Twitter
  • YouTube

We Do “Single Pane of Glass” Monitoring and Management for RDS

Top Level Deployment Dashboard

One of the biggest criticisms leveled against Microsoft's Remote Desktop Services as an end user computing (EUC) platform is its complete lack of integrated management and monitoring tools. … Learn more about our centralized RDS monitoring and management >

Reach Out

For fastest response, reach out via our sales and support contact forms.

Sales
US: 1-855-738-8457 x1
Outside the US: 1-702-749-4325 x1

Support
for Evaluators and Priority Support Customers
US: 1-855-738-8457 x2
Outside the US: 1-702-749-4325 x2

© Copyright 2013–2026 RDPSoft. All Rights Reserved. RDPSoft is the sole authorized publisher and distributor of the following software titles: Remote Desktop Commander, Premium Management Features, Remote Desktop Canary · Sitemap