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How To: Monitoring RDP Bandwidth In Real Time and Session By Session

July 13, 2015 By admin Leave a Comment

We’ve written at length about how the Remote Desktop Reporter component of our Remote Desktop Commander Suite excels at tracking RDP bandwidth consumption over time and how it is capable of generating many different reports to track this consumption by user or by computer. We’ve also mentioned how crucial it is to apply the recently released Microsoft Hotfixes so that bandwidth data is queryable on a Windows 2012 server.

But, is there an easier way to at least keep an eye on RDP bandwidth without the reporting?

The Growing Importance of RDP Bandwidth Monitoring

It is imperative that admins do something – even if it doesn’t involve reporting – before bigger problems crop up. Now that more and more shops are migrating to Windows Server 2012, it is all the more important to start monitoring RDP bandwidth. Why? Due to vast improvements in the RDP 8.0 protocol, such as adaptive graphics and combined UDP/TCP transport of data, remote desktop data throughput has been greatly enhanced.

And, what does that mean? Much larger amounts of data transferred on average. Therefore, it’s perhaps more important than ever before to stay on top of it.

Reviewing RDP Bandwidth Data In Real Time

In many cases, admins may want to simply review this data in real time, to see on a day-to-day basis which users are transferring the most data. If this is the case, our Remote Desktop Commander Suite offering (at least at first glance) might appear to be overkill.

Not a problem. Our Remote Desktop Commander Lite is perfect for this purpose.

RDP Bandwidth
RDP bandwidth by session, viewed in Remote Desktop Commander Lite

When in session view, Remote Desktop Commander Lite automatically displays total RDP bandwidth transferred in each user’s session. If you click on the RDP bandwidth column, users are grouped sorted from greatest consumption to least consumption.

When arranged in this fashion, it’s easy to spot the outliers. From there, you can message the user to find out what they’re doing and disconnect or reset their session.  You can also jump into process view to see what programs they’re running that could be the culprit.

Happy hunting of your bandwidth hogs – please be merciful to your users!

Do you have questions about how Remote Desktop Commander Lite can assist with your RDP bandwidth monitoring needs? Contact RDPSoft or start a conversation below.

Filed Under: Remote Desktop Bandwidth Tagged With: cloud RDP monitoring, RDP bandwidth, remote desktop mangement, Terminal Server monitoring

Calculating RDP Bandwidth on Windows Server 2012

March 29, 2015 By admin Leave a Comment

As we’ve discussed previously on this blog, we discovered a bug in Windows 8, Windows 8.1, Windows Server 2012, and Windows Server 2012 R2 some time ago that prevented our software from being able to calculate RDP bandwidth used per RDS user and per RDS session on these operating systems. We kept an eye on it and along the way provided an update on the issue with calculating RDP bandwidth.

A Hotfix From Microsoft

Microsoft worked diligently with us in 2014, and by the end of that year, had released two hotfixes (one for Windows 8 and Windows Server 2012, the other for Windows 8.1 and Windows Server 2012 R2).  These hotfixes are now available for download.

UPDATE: Now, in 2016, these hotfixes have been incorporated into updates for the above operating systems, particularly Windows Server 2012 R2. So, provided your systems are being routinely updated, these bandwidth counters should be functioning again.

Once you apply the above appropriate hotfixes (and/or updates) to your Terminal Server farm, you can then start leveraging Remote Desktop Reporter to track RDP bandwidth consumption in a variety of ways.

A New Family of Reports Targeting RDP Bandwidth

With the release of Version 3.0 of Remote Desktop Reporter, we offer a new RDP Bandwidth report family – Bandwidth Consumption By User.

Remote Desktop Reporter RDP bandwidth report
Report in Remote Desktop Reporter showing bandwidth transferred by user.

This new class of reports can aggregate all of the RDP bandwidth usage by individual users across multiple servers by day, by week, or even by month.  It’s great to quickly pinpoint users that are most expensive in terms of the bandwidth they consume. This information also can be useful for MSPs who need to meter bandwidth usage by their clients.

As with all Remote Desktop Reporter reports, it’s easy to filter by user(s), server(s), and/or date and time.

Get Started Today Tracking RDP Bandwidth

So, what are you waiting for?  Apply the hotfixes/updates to your Windows 2012 servers, and then start a monthly subscription of our Remote Desktop Commander Suite for only $9 per server per month. In addition to the RDP bandwidth reports above, you will have complete visibility into user activity on your terminal servers, whether it be CPU consumption, memory consumption, session recordings, user time tracking, or even RDP latency/connection quality.

 

Filed Under: Remote Desktop Bandwidth Tagged With: RDP, remote desktop reporting

RDP On Windows Server 2012: Tracking RDP Bandwidth

August 14, 2014 By admin Leave a Comment

In two previous posts during 2014 (Part 1 and Part 2), we disclosed that due to the integration work related to RemoteFX technologies in Windows Server 2012, it was no longer possible to obtain RDP bandwidth information on a session by session basis on Windows Server 2012, Windows Server 2012 R2, Windows 8, and Windows 8.1.

Microsoft Generates Two Hotfixes

Fortunately, after our identification of this bug and follow-on advocacy, Microsoft agreed to generate two Hotfixes to restore this functionality. As a result, the first Hotfix was released and is available for download!

Note well that this first Hotfix only will work on the Windows Server 2012 and Windows 8 codebase. At the time of writing this article, a subsequent hotfix was to be released later for the Windows Server 2012 R2 and Windows 8.1 codebase.

The Symptoms . . .

In the article ID, Microsoft explains the symptoms corrected by this hotfix:

When you try to use the WTSQuerySessionInformation Remote Desktop Services API function to obtain information about incoming bytes (WTSIncomingBytes) or outgoing bytes (WTSOutgoingBytes) for a Remote Desktop session on Windows 8 or Windows Server 2012, the return value is always zero bytes.

Thanks Microsoft Support and Development Teams!

We’d like to give a hearty thanks to the support and development teams at Microsoft that made this happen. Good job, guys!

Remote Desktop Reporter Helps Gain Insight On RDP Bandwidth Consumption With Windows Server 2012

Given this hotfix, consider deploying our Remote Desktop Reporter tool to gain insight on RDP bandwidth consumption in your RDS farm and find out which users are the heaviest consumers.

Updated: October 2020.

Filed Under: Remote Desktop Bandwidth Tagged With: Windows 8, Windows Server 2012

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