Version 4.9+ of the Remote Desktop Commander Suite and Premium Management Features overlay offers:
- brand new reports that track things like RDP loss and retransmission rates, hourly load on servers, user reconnection attempts through a Remote Desktop Gateway, and much more
- an overhaul of our existing reporting, with a focus on better chart presentation and automatic chart data aggregation in larger environments
- the ability to delegate out management tasks and shadowing to Citrix help desk staff members, allowing them a much more streamlined shadowing experience that does not require the use of Citrix Director or Microsoft Remote Assistance
- numerous other product enhancements
