Greetings friends and current RDPSoft customers! We’ve just released Version 2.3 of Remote Desktop Canary, our synthetic RDP and WVD monitoring and alerting workhorse. This new version offers:
- WVD support. Whether you’re still using WVD classic (e.g. Fall 2019 Mode), or you’ve migrated over to WVD in ARM mode (e.g. the Spring 2020 Update), Remote Desktop Canary now supports WVD.
- An enhanced workflow cloning wizard. Now, if you want to test each of your session hosts or WVD hosts “all the way to the desktop” using OCR event detection, our new wizard duplicates your test settings across all of your hosts in one easy step.
- We’ve improved our OCR alerting engine, so if specific text you are screening for is not seen within a certain number of seconds, Canary’s email alert will include all of the screenshots during the login sequence. As a result, you will immediately see if the login attempt has stalled while loading user profiles/FSLogix, encountered a black screen, or encountered another issue.
We’re also excited to announce that you can now purchase Remote Desktop Canary as part of our brand new Complete Monitoring and Management Bundle for RDS and WVD! Please read on for more details.
In this RDPSoft E-Newsletter:
Windows Virtual Desktop Support in Remote Desktop Canary
Some organizations are starting to look towards migrating to Windows Virtual Desktop in Microsoft Azure as their end user computing platform. As one of the Microsoft’s original WVD partners, RDPSoft is committed to supporting WVD throughout our product line. Most recently, we have now added support for WVD within Remote Desktop Canary.
Whether or not you are still running Windows Virtual Desktop in Fall 2019 (Classic) mode, or have migrated to the new ARM-based WVD model (Spring Update), Remote Desktop Canary supports both versions.
Since WVD now takes care of infrastructure components for you (e.g. brokering sessions on to hosts, providing a gateway that routes incoming connections into your hostpools in Azure, etc), Remote Desktop Canary’s value rests in testing each of your individual WVD hosts to make sure they are responding properly and can serve up a desktop quickly. Remember, issues with user profiles, FSLogix, and other components can turn session hosts sluggish, resulting in slow login times, and these sorts of issues cannot necessarily be deduced by WVD diagnostics information alone.
By building a “direct to server” workflow test against one of your WVD hosts, and then using our new cloning wizard (see below) to replicate that test across all of your different hosts, you can quickly set up an entire testing regime to keep eyes on each host’s responsiveness.
Moreover, with Remote Desktop Canary’s scriptable command line interface, you can schedule routine early morning “sanity checks” to make sure your WVD hosts are now up and online, especially if you have already established scaling automation to shutdown hosts and spin them back up each day as your users start to log back in.
Workflow Cloning Improvements
In initial versions of Remote Desktop Canary, cloning was done one workflow at a time. However, many of our users expressed interest in doing scheduled or routine RDP login testing of ALL of their RDS session hosts and/or WVD hosts individually. In order to make this easy, we have expanded our cloning feature so that you can define a synthetic login test for a single RDS or WVD session host, but then rapidly duplicate that test across many different servers from your Active Directory or WVD hosts in your Azure resource group.
To perform this type of cloning operation, simply:
- Define a workflow synthetic RDP login test against one of your RDS servers or WVD hosts.
- Test it to make sure it works exactly the way you want it to.
- Select the workflow, and press the “Clone” button.
- Use the wizard to select additional terminal servers or WVD hosts from your Active Directory or Azure Resource Group.
Remote Desktop Canary will then replicate your testing settings against all of the selected hosts, creating a new workflow testing entry for each host. That’s all there is to it!
If Canary Cannot Login and Access a Full Remote Desktop Quickly, You’ll Now See What Happened Via a Full Login Sequence Playback
Since the release of Remote Desktop Canary version 2.0, more and more of our users have started using OCR event detection to be notified if it takes too long for a user’s desktop to appear in a Remote Desktop session.
In previous versions of Canary, if specific OCR text was not detected within a certain time period, an email alert would be logged stating this fact. Now, in Version 2.3, we have expanded these email alerts to include all of the periodic screenshots Remote Desktop Canary captured during the login sequence.
Thanks to this login sequence playback with screenshots, a support desk worker or admin can immediately see the likely cause of the delay when loading a desktop, such as roaming profile problems, FSLogix initialization issues, or the dreaded black screen during login.
The Complete Monitoring and Management Bundle for RDS and WVD
At RDPSoft, we’re constantly seeking ways to deliver more features and more value to our clients, at an unbelievable price point. In furtherance of that goal, we have now released the Complete Monitoring and Management Bundle for RDS and WVD. Starting at only $16.99 per server per month or $185.99 per server per year – with a 3 server purchase minimum and volume discounts available – you gain access to all three of our products, including Remote Desktop Canary!
Even better, if you’ve deployed or are getting ready to deploy WVD, we have a special promotion for you on this Complete Bundle, but act fast, as it goes away on December 31st, 2020.
Please contact our sales department for a quote if you’re an existing customer who would like to upgrade to this new offer, OR if you use our free Remote Desktop Commander Lite tool and would now like to obtain full monitoring and management capabilities for your RDS or WVD deployment. Just mention you’re interested in our new “Complete Bundle” when you fill out the form.