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Remote Desktop Commander v6.5 Now Available!

December 20, 2022 By admin Leave a Comment

Greetings friends and current Remote Desktop Commander customers!  We’ve just released Version 6.5 of our Remote Desktop Commander solution.  This mid-cycle release version introduces new features such as a consolidated RDS Event Viewer and automatic adjustment of monitored session hosts via broker consultation.

[Read more…]

Filed Under: Performance, RDP Logs, RDS Infrastructure, Remote Desktop Monitoring, Remote Desktop Performance, Remote Desktop Protocol, Remote Desktop Reporting, Software Releases, Terminal Server Logging, Terminal Server Monitoring Tagged With: festivus, RDP Logs, rdphard, rds event viewer, rds events, rds logs, remote desktop services logs

Remote Desktop Commander v6.0+ Highlights

April 13, 2022 By admin 1 Comment

The Version 6.0 release of our Remote Desktop Commander solution offered something for everyone – whether using our free Remote Desktop Commander Lite Client or licensed for our full Remote Desktop Commander Suite.

For instance, here are just some of the notable capabilities:

  • The Remote Desktop Commander Suite is packed with expanded capabilities – including an extremely powerful Top Level Deployment Status Dashboard that shows you the health of your Remote Desktop Gateways, Remote Desktop Connection Brokers, and Session Hosts all in an interactive window.  This dashboard also integrates with our Remote Desktop Canary product to show current RDS login times in your RDS deployment and alert you to any RDP login issues.
  • The Remote Desktop Commander Client has been optimized for additional speed and efficiency when it loads collections full of session hosts.
[Read more…]

Filed Under: Citrix Edgesight Replacement, Performance, Remote Desktop Monitoring, Remote Desktop Performance, Remote Desktop Protocol, Remote Desktop Reporting, Software Releases, Synthetic RDP, Terminal Server Logging, Terminal Server Monitoring Tagged With: connection broker monitoring, gateway monitoring, rdp login times, rds deployment monitoring, rds login times

Remote Desktop Commander v5.0 Highlights

February 10, 2021 By admin Leave a Comment

Version 5.0+ of the Remote Desktop Commander and Premium Management Features solutions offers something for everyone – whether you use our free Remote Desktop Commander Lite Client, or you have a license for our commercial products.  For instance:

  • The Remote Desktop Commander Suite now includes a brand new dashboard and report to track CPU usage by application, plus a new Agent Tuning Wizard and Agent Polling Diagnostics report. 
  • Our Premium Management Features overlay now offers the Client Side Connection Analyzer, which makes it very easy to troubleshoot RDP disconnects and other connection problems that your users experience on their Windows PCs.
  • The Remote Desktop Commander Client now displays, sorts, and groups by user session connection time. [Read more…]

Filed Under: Performance, RDP Disconnects, Remote Desktop CPU, Remote Desktop Performance, Remote Desktop Protocol, Remote Desktop Reporting, Software Releases, Terminal Server Logging, Terminal Server Monitoring Tagged With: rdp disconnects, rdp dropped connections, terminal server connect time, user session connect time

Avoiding UDP Transport Gotchas With RDP 8

February 16, 2016 By Andy Milford Leave a Comment

I’ve been writing and speaking a lot lately about the improvements found in version 8 of the Remote Desktop Protocol, which is used in Windows 8 and Windows Server 2012. Version 10 of RDP was just introduced in Windows 10, and it soon will be implemented in Windows Server 2016, adding some new enhancements over Version 8 which we’ll talk about soon. But back to the topic at hand…

UDP Transport in RDP 8 Boosts Throughput And Enhances User Experience

RDP version 8 is the first generation of the Remote Desktop Protocol that uses UDP alongside TCP for data transmission. Provided the RDP client supports RDP 8 (e.g. Windows 7 with RDP 8 Update, Windows 8, or Windows 10), the Windows 2012 RDSH server can transmit data using both UDP and TCP. This is a big deal, because UDP doesn’t suffer from TCP’s enforcement of its congestion-avoidance algorithm, so RDP 8 can push more data across the wire in a selected chunk of time via UDP (e.g. 2x to 8x more compared to TCP transport only), even over high latency links. Couple that with some nifty forward error correction techniques, and RDP 8 is able to boldly go into sketchy network conditions that previous versions would run screaming from.

But Watch Out For the Following Gotchas That Can Block UDP in RDP 8

Believe it or not, there are several common “gotchas” that can conspire against you to prevent UDP transport use with an RDP 8 or later Remote Desktop Connection. Let’s look at them in order:

Using a Windows Server 2008 Remote Desktop Gateway With Windows Server 2012 Remote Desktop Session Hosts

The Remote Desktop Gateway Role Service in Windows Server 2008 does not support UDP transport, so all connections via this legacy gateway will be forced to use TCP only. Not good. Make sure you upgrade your Windows 2008 server running the Remote Desktop Gateway Role Service to Windows Server 2012.

Forgetting to Explicitly Add an Endpoint For UDP in Windows Azure

This one is BIG if you are hosting your Remote Desktop Session Hosts in Windows Azure (or any other cloud service provider for that matter). By default, when you create a new Windows Server 2012 instance (with or without the RDSH role implemented), only the TCP endpoint for RDP will be created. See below:

RDP UDP Endpoint Missing

You’ll need to go back behind any newly provisioned RDSH servers in Azure and remember to explicitly define a UDP endpoint for RDP like so:

RDP UDP Endpoint Defined

Accidentally Disabling UDP Transport Via Server Side Group Policy Objects

One other potential problem is incorrectly setting the “RDP Transport Protocols” Group Policy setting, located under Computer Configuration, Administrative Templates, Windows Components, Remote Desktop Services, Remote Desktop Session Host, Connections. By default, both UDP and TCP will be used if the client supports it, but administrators can explicitly disable the use of UDP transport in this area.

So, there you have it. UDP transport in RDP 8 opens up so many possibilities in terms of user experience an overall Remote Desktop performance. However, you have to double check and make sure that it’s not being restricted right out of the gate.

Want to find out more about what transport protocols your clients use, bandwidth consumption, and connection quality? Click here to learn more about the Remote Desktop Commander, and start a $9 per server per month subscription to profile all of the above, plus much more.

Filed Under: Remote Desktop Protocol Tagged With: RDP, RDP Connection, Remote Desktop Protocol, UDP

Flexible Licensing for RDS Tools

December 14, 2015 By admin Leave a Comment

Years ago, we launched a flexible month-to-month subscription licensing program for our Remote Desktop Commander Suite, and the result was phenomenal. The traditional channel-driven, expensive perpetual licensing models used by our competition were simply making less and less sense.

While occasionally we offer promotions, you can always count on this: We offer month-to-month licensing that starts at less than $10 per RDS/XenApp server per month, and at about a $1 per virtual desktop/physical workstation.

For more details, check out our pricing for Remote Desktop Commander.

RDS Tools for Specific Tasks . . . And Within Reach

Small and medium-sized businesses who run server-based computing farms designed around Microsoft Remote Desktop Services or Citrix XenApp continue to enthusiastically embrace our licensing model, thrilled to finally have reliable tools that cover areas like:

  • User activity monitoring
  • Remote Desktop connection logging
  • Remote Desktop session management

. . . and the little features that help with things like enabling Remote Desktop remotely and the demystification of RDP logs.

All with so little additional cost.

Not sure where to start? Determine what your needs are for RDS tools or Learn more about Remote Desktop Commander Suite and its many features.

Updated: January 2021.

Filed Under: Cloud RDP Monitoring, Performance, Remote Desktop Memory Usage, Remote Desktop Protocol, Remote Desktop Reporting, Remote Desktop Services, Terminal Server Monitoring, Uncategorized, XenApp Monitoring, XenApp Reporting Tagged With: RDP monitoring, RDS monitoring, Terminal Server monitoring, XenApp monitoring

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Recent Posts

  • Remote Desktop Commander v6.5 Now Available!
  • AVD Monitoring: An Easy Step-By-Step Approach
  • Three Reasons Why You Need to Monitor CAP and RAP Failures On Your Remote Desktop Gateways
  • Remote Desktop Commander v6.0+ Highlights
  • Connection Broker Monitoring

From the RDPSoft Blog

  • Remote Desktop Commander v6.5 Now Available!
  • AVD Monitoring: An Easy Step-By-Step Approach
  • Three Reasons Why You Need to Monitor CAP and RAP Failures On Your Remote Desktop Gateways
  • Remote Desktop Commander v6.0+ Highlights
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