RDPSoft

Remote Desktop and Terminal Server Software

We Monitor, Manage & Fix RDS, AVD, Citrix and Parallels RAS
  • Products / Services
    • Not Sure Where To Start?
    • The Complete Monitoring and Management Bundle For End User Computing
    • RDS / AVD Monitoring & Reporting
      • Remote Desktop Commander Suite
      • Sysmundo
    • RDS / AVD Management and RMM Tools
      • Remote Desktop Commander Lite (Free RDS/AVD Management Tool)
      • Remote Assistance RMM Tool + Delegation of Management for RDS/AVD Support Desk
      • Automatic Resolution of Locked Profiles and Stuck Sessions
    • RDS/AVD Synthetic Login Monitoring / Connection Time / Uptime Monitoring Tools
      • Remote Desktop Canary
    • RDS/AVD/Citrix Profile and Session Problem Remediation
      • Fix My Session
    • Digital Forensics and Incident Response Tools
      • Sysmundo
    • Consulting and Professional Services
      • RDS Performance Audits, Security Audits, and General RDS Consulting
      • Custom Report Design Services
      • Training and Other Professional Services
  • Download
    • RDC Lite: Free RDS/Citrix Session and Farm Manager
    • RDC Lite With Premium Management Features
    • RDC Suite: Installer and Release Notes
    • Remote Desktop Canary – Request a Demo/Trial
    • Sysmundo
    • Request Upgrade To New Version
  • Buy
    • The Complete RDS/AVD Monitoring and Management Bundle Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Remote Desktop Commander Suite Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Premium Management Features Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Remote Desktop Canary Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Fix My Session Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Sysmundo Purchase Options
      • Start Monthly Subscription Now
      • Start Annual Subscription Now
    • Buy Incident Based Support Packages
    • Pricing
  • Blog
  • Support
    • Contact Support / Submit Ticket
    • RDPSoft Knowledge Base
  • Contact
  • Partners

Three Reasons Why You Need to Monitor CAP and RAP Failures On Your Remote Desktop Gateways

April 19, 2022 By Andy Milford 1 Comment

The latest version of our Remote Desktop Commander Suite (Version 6) now offers reporting that tracks CAP (Connection Authorization Policies) and RAP (Resource Authorization Policies) failures on your Remote Desktop Gateway servers. Why is it important to track these failures? Here are three very important reasons . . .

[Read more…]

Filed Under: RDS Infrastructure

Connection Broker Monitoring

April 8, 2022 By Andy Milford 1 Comment

In Remote Desktop Commander 6.0, we introduced a new Top Level Deployment Dashboard which displays the health of all of your Remote Desktop Services deployment infrastructure in one main view. If you integrate the Remote Desktop Commander Suite with our Remote Desktop Canary solution, the results of your continuous synthetic RDP login tests will automatically update in this dashboard, so you can spot errors or lengthening login times that impact user experience.

In addition, this dashboard displays the trending health and load of all of your RDS gateway servers, your connection brokers, and session host collections.

Learn more about how the Top Level Deployment Status Dashboard in Remote Desktop Commander v6 handles connection broker monitoring, remote desktop gateway monitoring, session host monitoring, and synthetic RDP login monitoring.
[Read more…]

Filed Under: RDS Infrastructure Tagged With: connection broker, connection broker monitoring, high availability connection broker, monitoring connection broker, rds cb, rds connection brokers

Remote Desktop Monitoring as a Service

June 14, 2021 By Andy Milford Leave a Comment

Remote Desktop Canary has the ability to perform Remote Desktop Monitoring as a Service (RDMaaS). Now that is convenience and ease-of-use!

[Read more…]

Filed Under: Remote Desktop Monitoring Tagged With: avd monitoring, azure virtual desktop monitoring, fslogix monitoring, RDP monitoring, remote desktop monitoring, remote desktop services monitoring

How To View Remote Desktop Sessions In 3 Different Ways

April 13, 2021 By Andy Milford Leave a Comment

You have likely noticed that viewing Remote Desktop sessions and related details has become increasingly difficult. This is largely a result of some recent developments: There was the overhaul of Remote Desktop Services in Windows Server 2012 R2 and later server operating systems. Then, there’s the emergence of Windows Virtual Desktop in Azure.

Microsoft removed the old TSAdmin utility in Windows Server 2012 R2, replacing it with the often cumbersome Remote Desktop Services Manager in the Server Manager utility. It is scarce in detail regarding these sessions, and it does not scale well in larger environments. In addition, attempting to shadow remote desktop sessions with MSTSC often does not work as expected, especially with multiple monitor sessions.

And what about viewing Remote Desktop sessions in Windows Virtual Desktop? Well, you don’t get much of a break there either. Currently, you must use the Windows Virtual Desktop control plane in the Azure Portal, which is even more feature limited than the Remote Desktop Services Manager in Server Manager for classic RDS deployments.

At RDPSoft, we identified these pain points many years ago, and created an assortment of free and commercial solutions to solve these problems. Here are three different ways we’ve made viewing Remote Desktop sessions easier.

[Read more…]

Filed Under: Remote Desktop Management Tagged With: remote desktop performance, remote desktop reporting, Remote Desktop Services, windows virtual desktop, windows virtual desktop reporting

How To Troubleshoot RDP Disconnects

January 30, 2021 By Andy Milford Leave a Comment

RDP disconnects aren’t fun. And, they’re tricky. One feature added in version 5 of RDPSoft’s Premium Management Features product – the Client Side Connection Analyzer – specifically addresses the issue.

[Read more…]

Filed Under: RDP Disconnects Tagged With: mstsc, mstsc disconnect codes, mstsc disconnects, rdp disconnect, rdp disconnections, rdp disconnects

  • « Previous Page
  • 1
  • 2
  • 3
  • 4
  • …
  • 7
  • Next Page »
  • Email
  • LinkedIn
  • Twitter
  • YouTube

Not Sure Where To Start?

In just a few moments, you can find the right fit of solutions and even services for your needs.

> Get Going Now.

Help Documents

Remote Desktop Commander
Help and Users Guide
Release Notes (ver 8.x)

Sign Up for Remote Desktop Tips and RDPSoft Updates

Blog Topic Categories

  • Azure RemoteApp
  • Azure Virtual Desktop
  • citrix edgesight
  • Citrix Edgesight Replacement
  • Citrix Shadowing
  • Cloud RDP Monitoring
  • DEX
  • Performance
  • RDP Disconnects
  • RDP Latency
  • RDP Login Time
  • RDP Login Tracking
  • RDP Logon Failure Tracking
  • RDP Logs
  • RDP Loss Rate
  • RDP Security
  • RDP Transmission Rate
  • RDS Infrastructure
  • RDS License Metering
  • RDS Licensing
  • Remote Desktop Bandwidth
  • Remote Desktop CPU
  • Remote Desktop Management
  • Remote Desktop Memory
  • Remote Desktop Memory Usage
  • Remote Desktop Monitoring
  • Remote Desktop Performance
  • Remote Desktop Protocol
  • Remote Desktop Reporting
  • Remote Desktop Security
  • Remote Desktop Services
  • Remote Desktop Services Free Tools
  • Remote Desktop Services Hotfix
  • Sensitive Data
  • Server 2012 TSAdmin Replacement
  • Shadow User
  • Software Releases
  • SPLA Reporting
  • Synthetic RDP
  • Sysmon
  • Telecommuting/Teleworking
  • Terminal Server Logging
  • Terminal Server Monitoring
  • Uncategorized
  • User Activity Monitoring
  • User Productivity
  • User Profiles
  • Windows 2008 Terminal Server
  • Windows Virtual Desktop
  • WVD Login Time
  • XenApp Monitoring
  • XenApp Reporting

Recent Posts

  • AVD Monitoring
  • DEX Monitoring for AVD
  • Remote Desktop User Activity Monitoring
  • Remote Desktop Commander Suite v8 Now Available!
  • Remote Desktop Commander Suite v8 Beta Details, Plus a New Solution to Limit Local Admin Rights in EUC

From the RDPSoft Blog

  • AVD Monitoring
  • DEX Monitoring for AVD
  • Remote Desktop User Activity Monitoring
  • Remote Desktop Commander Suite v8 Now Available!
  • Remote Desktop Commander Suite v8 Beta Details, Plus a New Solution to Limit Local Admin Rights in EUC
  • Email
  • LinkedIn
  • Twitter
  • YouTube

We Do “Single Pane of Glass” Monitoring and Management for RDS

Top Level Deployment Dashboard

One of the biggest criticisms leveled against Microsoft's Remote Desktop Services as an end user computing (EUC) platform is its complete lack of integrated management and monitoring tools. … Learn more about our centralized RDS monitoring and management >

Reach Out

For fastest response, reach out via our sales and support contact forms.

Sales
US: 1-855-738-8457 x1
Outside the US: 1-702-749-4325 x1

Support
for Evaluators and Priority Support Customers
US: 1-855-738-8457 x2
Outside the US: 1-702-749-4325 x2

© Copyright 2013–2026 RDPSoft. All Rights Reserved. RDPSoft is the sole authorized publisher and distributor of the following software titles: Remote Desktop Commander, Premium Management Features, Remote Desktop Canary · Sitemap