When we were first beta testing Remote Desktop Canary™, we realized that the phrase “synthetic RDP monitoring” was fairly fresh for some. Today, there still can be confusion for some about the phrase.
One of the most challenging aspects of monitoring the health of your Remote Desktop Services environment is measuring how quickly it responds to external and internal logins.
For instance, your Network Monitoring Solution may indicate that everything is working fine – your Connection Broker is up and running, your Remote Desktop Gateway services are operational, etc, but then users start to call in and complain about slow connection times, connections failing, etc.
The only real way to stay on top of this is to leverage what is known as Synthetic RDP Login Monitoring, whereby a full RDP connection using an RDP client is made into your environment, while various metrics are being measured on the client side. In other words, it’s a set of recurring tests you can configure to alert you when inbound RDP connections to your environment fail or take longer than normal to connect.
Until now, this sort of monitoring / RDP login testing has only been provided by a few vendors in the market – at an extremely high price. So, just like we did with our Remote Desktop Commander Suite, we’ve brought this technology into the market as an extremely affordable monthly or annual subscription.
Updated: October 2020.