RDPSoft

Remote Desktop and Terminal Server Software

We Make RDS, XenApp & VDI Monitoring/Reporting Easy and Affordable
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    • The Complete Monitoring and Management Bundle For RDS and AVD
    • RDS / AVD Monitoring & Reporting
      • Remote Desktop Commander Suite
    • RDS / AVD Management and RMM Tools
      • Remote Desktop Commander Lite (Free RDS/AVD Management Tool)
      • Remote Assistance RMM Tool + Delegation of Management for RDS/AVD Support Desk
    • RDS Synthetic Login Monitoring / Connection Time / Uptime Monitoring Tools
      • Remote Desktop Canary
    • Consulting and Professional Services
      • RDS Performance Audit
      • Custom Report Design Services
      • Training and Other Professional Services
  • Download
    • Lite: Free RDS/Citrix Session and Farm Manager
    • Lite With Premium Management Features
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    • Request Upgrade To New Version
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    • Remote Desktop Commander Suite Purchase Options
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      • Buy Perpetual License(s)
    • Premium Management Features Purchase Options
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    • Remote Desktop Canary Purchase Options
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RDPSoft Privacy and GDPR Policy

This privacy policy sets out how Mixoflydian, LLC d/b/a RDPSoft uses and protects any
information that you give Mixoflydian, LLC when you use its website and/or software.

Mixoflydian, LLC is committed to ensuring that your privacy is protected. Should we ask you
to provide certain information by which you can be identified when using this website and/or
software, then you can be assured that it will only be used in accordance with this privacy
statement.

What we collect

We may collect the following information:
• name, job title, and company/organization name
• contact information including email address and phone number
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service,
and in particular for the following reasons:
• Internal record keeping, including licensing and order tracking.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or
other information which we think you may find interesting using the email address
which you have provided, if you have elected to opt in to receive such
communications.
• From time to time, we may also use your information to contact you for market
research purposes. We may contact you by email, phone, or mail.

Security

We are committed to ensuring that your information is secure. In order to prevent
unauthorized access or disclosure, we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure the information we collect online, including partnering with e-commerce providers and communication providers that are GDPR compliant.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.
Once you agree, the file is added and the cookie helps analyze web traffic or lets you know
when you visit a particular site.

We use traffic log cookies to identify which pages are being used. This helps us analyze data
about web page traffic and improve our website in order to tailor it to customer needs. We
only use this information for statistical analysis purposes related to search engine
optimization.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your
computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used
these links to leave our site, you should note that we do not have any control over that other
website. Therefore, we cannot be responsible for the protection and privacy of any
information which you provide whilst visiting such sites and such sites are not governed by
this privacy statement. You should exercise caution and look at the privacy statement
applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following
ways:
• whenever you are asked to fill in a form on the website, look for the box that you can
click to indicate that you do not want the information to be used by anybody for direct
marketing purposes
• if you have previously agreed to us using your personal information for direct
marketing purposes, you may change your mind at any time by writing to or emailing
us at inquiries {[@]} RDPSoft {[dot]} com
• if you receive an email newsletter from us, you also can click the unsubscribe link to no longer receive communications from us.

We will not sell, distribute or lease your personal information to third parties unless we have
your permission or are required by law to do so. We may use your personal information to
send you promotional information about third parties which we think you may find
interesting if you have opted in to receive periodic product announcement emails and other
similar marketing.

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Help Documents

Remote Desktop Commander
Help and Users Guide
Release Notes (ver 6.x)

Sign Up for Remote Desktop Tips and RDPSoft Updates

Blog Topic Categories

  • Azure RemoteApp
  • Azure Virtual Desktop
  • citrix edgesight
  • Citrix Edgesight Replacement
  • Citrix Shadowing
  • Cloud RDP Monitoring
  • Performance
  • RDP Disconnects
  • RDP Latency
  • RDP Login Time
  • RDP Login Tracking
  • RDP Logon Failure Tracking
  • RDP Logs
  • RDP Loss Rate
  • RDP Security
  • RDP Transmission Rate
  • RDS Infrastructure
  • RDS License Metering
  • RDS Licensing
  • Remote Desktop Bandwidth
  • Remote Desktop CPU
  • Remote Desktop Management
  • Remote Desktop Memory
  • Remote Desktop Memory Usage
  • Remote Desktop Monitoring
  • Remote Desktop Performance
  • Remote Desktop Protocol
  • Remote Desktop Reporting
  • Remote Desktop Security
  • Remote Desktop Services
  • Remote Desktop Services Free Tools
  • Remote Desktop Services Hotfix
  • Sensitive Data
  • Server 2012 TSAdmin Replacement
  • Shadow User
  • Software Releases
  • SPLA Reporting
  • Synthetic RDP
  • Telecommuting/Teleworking
  • Terminal Server Logging
  • Terminal Server Monitoring
  • Uncategorized
  • User Activity Monitoring
  • User Productivity
  • Windows 2008 Terminal Server
  • Windows Virtual Desktop
  • WVD Login Time
  • XenApp Monitoring
  • XenApp Reporting

Recent Posts

  • Remote Desktop Commander v6.5 Now Available!
  • AVD Monitoring: An Easy Step-By-Step Approach
  • Three Reasons Why You Need to Monitor CAP and RAP Failures On Your Remote Desktop Gateways
  • Remote Desktop Commander v6.0+ Highlights
  • Connection Broker Monitoring

From the RDPSoft Blog

  • Remote Desktop Commander v6.5 Now Available!
  • AVD Monitoring: An Easy Step-By-Step Approach
  • Three Reasons Why You Need to Monitor CAP and RAP Failures On Your Remote Desktop Gateways
  • Remote Desktop Commander v6.0+ Highlights
  • Connection Broker Monitoring
  • Email
  • Google+
  • LinkedIn
  • Twitter
  • YouTube

We Do “Single Pane of Glass” Monitoring and Management for RDS

Top Level Deployment Dashboard

One of the biggest criticisms leveled against Microsoft's Remote Desktop Services as an end user computing (EUC) platform is its complete lack of integrated management and monitoring tools. … Learn more about our centralized RDS monitoring and management >

Reach Out

For fastest response, reach out via our sales and support contact forms.

Sales
US: 1-855-738-8457 x1
Outside the US: 1-702-749-4325 x1

Support
for Evaluators and Priority Support Customers
US: 1-855-738-8457 x2
Outside the US: 1-702-749-4325 x2

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