Tracking Citrix XenApp Concurrent Licensing

If you maintain Citrix XenApp server farms, you are no doubt keenly aware of challenges inherent in keeping tabs on concurrent licensing growth in an organization.  Except for the base level of XenApp Fundamentals, licensing is enforced by peak, distinct concurrent user connections to servers throughout the farm.

RDS Licensing

This is different than Microsoft Remote Desktop Services licensing.  RDS is licensed per user or per device.  Most modern organizations in the Bring Your Own Device (BYOD) era opt for per user licensing, as most users will be connecting to RDS sessions from multiple devices such as tablets, phones, or desktops.

Citrix XenApp Licensing

In contrast, Citrix’s concurrent licensing model is based on the peak number of distinct users who establish XenApp sessions on any Citrix XenApp server in the farm at the same time.  So, you could have a scenario where you have 15 users who could potentially access XenApp services, but only have purchased 8 concurrent user licenses, as you figure that no more than 8 of those 15 will be connected to the farm at any one time.

In order to contain cost, but also see how usage is growing, it is very important to both keep routine track of how your concurrent licenses are being allocated, and if you’re starting to bump up against the maximum in your farm.

Reports to Help With Tracking

Reporting on Max Distinct Concurrent User Sessions Across a Citrix XenApp Farm
Screenshot from the RDPSoft report on max distinct concurrent user sessions across a Citrix XenApp farm.

All of this is why we’ve added a new report family in Remote Desktop Reporter 1.9.4 called “Max Distinct Concurrent User Sessions Across The Farm.” This report can help you track peak distinct concurrent users over various time intervals such as monthly, daily, or even hourly.

Schedule it on a recurring basis, and you’ll never have to worry about keeping tabs on your Citrix XenApp concurrent license usage ever again.


RDPSoft Announces Support for Citrix XenApp Reporting and Monitoring

RDPSoft is pleased to announce support for Citrix XenApp reporting and XenApp monitoring in Version 1.2 of its flagship product, Remote Desktop Reporter.

As many Citrix administrators already know, Citrix XenApp servers create ICA sessions on demand when users connect through Citrix client software, such as the Citrix Receiver. These sessions can run alongside traditional RDP sessions on the same Windows server, and are visible from both the Citrix administration tools and the Microsoft Terminal Services Manager.

As a result, RDPSoft’s Remote Desktop Reporter can poll, store, and report on both RDP and ICA sessions completely transparently. All key reports, such as the User Productivity and User Session Activity reports, function absolutely the same, regardless of the protocol used to establish the session. So whether or not you use Remote Desktop Services or XenApp to benefit your teleworkers, Remote Desktop Reporter can audit much of their activity.

Given that many Remote Desktop and Citrix monitoring tools are priced based on concurrent users, it’s important to note that Remote Desktop Reporter is priced instead on the number of servers and workstations monitored, starting at only $199 per monitored server with volume discounts.

Citrix XenApp users, feel free to weigh in above in the comments section regarding the types of XenApp specific reports you need the most. Thanks!

** Citrix, XenApp, and the Citrix Receiver are registered trademarks of Citrix Systems, Inc.