Remote Desktop Reporter – a component of the Remote Desktop Commander Suite – features a new agent-optional architecture that expands on your ability to address today’s virtualization challenges.
The new Remote Desktop Reporter agent gives you the ability to both gather an enhanced set of metrics on server based computing (SBC) platforms as well as grab the same types of metrics from physical desktops and/or virtual desktops.
Take advantage of these new features with affordable pricing. For MSPs, or other companies wanting to do a limited 30 to 90 day assessment of their RDS/XenApp/VDI environment, extremely affordable month-to-month subscription licensing provides immediate activation of Remote Desktop Reporter and the rest of the Remote Desktop Commander Suite today.
What is the RDPSoft Remote Desktop Reporter, and what does it do?
As part of the Remote Desktop Commander Suite, Remote Desktop Reporter is a specially designed Windows utility for Remote Desktop management that:
- Polls and collects information about Remote Desktop Sessions (aka a terminal server session) from one or more computers on your network.
- Provides a reporting engine so that you can produce both on-demand and scheduled reports covering a wide variety of user and server activity.
- Provides a rich filtering interface that you can use to reduce the volume of information in your reports
How does Remote Desktop Reporter work?
Start automating Remote Desktop management by telling Remote Desktop Reporter which servers and workstations on your network you would like to poll information from to generate a Remote Desktop report. You can control how frequently this polling is done. The RDPSoft Remote Desktop Reporter Service by default conducts the polling in an agentless fashion – you simply assign this service an account that has rights to poll this information from computers over the network. Should you wish to obtain more advanced performance metrics, such as session screenshot recording, CPU & memory use by session, or inbound/outbound network connections by session, you can always deploy our lightweight agent service to your RDS, Citrix, or VDI systems.
Where does it store all the data it collects from the polled computers?
By default, RDPSoft Remote Desktop Reporter’s installation package installs a separate, special instance of Microsoft SQL Server Express. For most networks, this should provide plenty of storage for periodic remote desktop reporting. However, you can also specify a separate, non-local Microsoft SQL Server if you already have a dedicated database server on your network when you first install the software. Using a full version of Microsoft SQL Server is recommended if you will be doing session performance recording with the Remote Desktop Reporter agent.
What sort of things can I report on?
Plenty. Review the full list of reports in Remote Desktop Reporter on the Remote Desktop Commander Suite page.
Can Remote Desktop Reporter monitor and alert on RDS / Citrix outages?
Yes. Remote Desktop Reporter comes with a two stage uptime monitoring and outage alerting system for servers in your RDS and Citrix XenApp farms. If either the RDS management subsystem OR critical RDP/ICA ports cannot be connected to, Remote Desktop Reporter can be configured to automatically send administrative alerts via email. Automating Remote Desktop Management is a huge time – and headache – saver.
Can I schedule my reports?
Absolutely. Just select the report(s) you wish to schedule, how often they should run (daily, weekly, or monthly), and optionally choose a filter to limit the data in the report.
Can I filter the information in my reports?
Yes. Our solution comes with an intuitive filter builder that automatically knows the fields that are relevant to any given Remote Desktop Report. You can even do dynamic AD group filtering – meaning, you tell our software about an AD group that has the members you want to feature in the report (or exclude from the report), and our software handles the rest. In addition, you can restrict the data by date and time of day, which becomes very useful when you’re attempting to track Terminal Server log activity either during or outside normal business hours.
What report formats are supported?
All Remote Desktop Reporter reports can be produced in Microsoft Word, Microsoft Excel, or PDF format. In addition, you can schedule the same report to be produced in multiple formats.
Can I receive copies of my scheduled reports via email?
Yes. Simply supply the address of an SMTP server to relay mail through, in addition to the email address(es) of the parties who should receive the reports.