New Free RDS Log Viewer Tool Released!

For those who may have missed it, RDPSoft released a new FREE RDS Log Viewer tool at the end of March.

RDSLogViewer

This tool (currently in beta) displays both logon failures and successful logons from RDS session hosts. It has many features to assist you in finding the user account of an logon failure and then locating the attacker’s source IP, including:

-displaying traditional “security log only” RDS failures when the Security Layer is RDP
-correlating logon failures with NLA when the Security Layer is TLS/SSL

In addition, there are other features such as:

-showing all successful RDS authentifications
-the ability to export the results to comma-delimited text
-the ability to geolocate the attacker’s IP address

You can read more and download the tool for FREE HERE

Remote Desktop Commander v4 Now Available

Greetings friends and current Remote Desktop Commander customers! We’ve just released Version 4.0 of Remote Desktop Commander, both the Lite and Suite editions, so we want to tell you what’s new under the hood in terms of features.

In this RDPSoft E-Newsletter:

 

New Remote Desktop Commander 4.0 Features

Introducing RDS Performance Audits, Custom Report Design Work, and White Glove Installation

Our Technology Alliance Partner, FSLogix, Is Simply the Best Solution for Office 365 Deployments Inside RDS, Citrix, and VDI

RDC 4.0 Download and Upgrade Links

New features include:


Pinpoint Historic CPU, Memory, and Other Session Load Bottlenecks on Servers Instantly With “Historical Performance and Load Across the Farm” Dashboard

This Feature Is Present In the Following Editions: Suite
Previous versions of Remote Desktop Commander allowed you to view recent performance metrics across your servers, as well as pull up snapshots of performance for all user sessions given a specific period of time. However, the new Historical Performance And Load Across The Farm Dashboard allows you to scroll through hour-by-hour graphs of when your RDS session host servers were under peak load, in terms of memory, CPU, or session count. The graph is interactive, so you can click on a point of interest, and be immediately transported to another dashboard that shows all of the sessions active in that time frame- so you can review the user session(s) that contributed most to the server load and determine what they were doing at the time.

Historical Performance And Load Across the Farm
Track CPU, Memory, and Session Counts On Your RDS Servers Over Time
Historical Performance And Load Across the Farm (2)
Pinpoint Times of High Resource Utilization on RDS Session Hosts.

Historical Performance And Load Across the Farm (3)

Review Which Users Caused High Resource Utilization
After Clicking On a Timeframe of High Resource Utilization, Immediately See Which Users Impacted the Session Host(s) Most.

Quickly Filter Dashboards By Date Range and RDS Collection Name / Server Groups

This Feature Is Present In the Following Editions: Suite
For organizations with larger RDS deployments, attempting to review all of the session host servers in a single dashboard can get complicated. Version 4 of Remote Desktop Commander allows you to quickly filter dashboards by a 1.) RDS collection name, 2.) user-defined group of RDS servers, and 3.) in some cases, a date range lookback. By doing so, you can keep multiple dashboards up and running inside the Remote Desktop Commander Client, with one dashboard per RDS collection.

Filter Dashboards By RDS Collections
Limit the Scope of Session Hosts Shown in Dashboards By Filtering By Collection Name or Computer Grouping.

 

Filtered Dashboard By Computer Group
A Dashboard With Fewer Elements Filtered By RDS Collection Name / Computer Group

Azure and Standard SQL Server Authentication Support

This Feature Is Present In the Following Editions: Suite
Previous versions of Remote Desktop Commander required use of a local SQL Server deployment with Windows Integrated Authentication. Version 4 now also allows you to use a.) an on-premise SQL server with Standard (explicit username/password) Authentication and/or b.) a Microsoft Azure SQL Server deployment. This provides organizations with the flexibility to create multiple SQL databases for multiple RDS deployments on a single SQL Server, even when each deployment is isolated in a different, non-trusting Windows domain.

Now Use Standard SQL Connections and Azure SQL Connections to Store and Review RDS Data
Now Use Standard SQL Connections and Azure SQL Connections to Store and Review RDS Data

Adjust RDP Permissions on Session Hosts Directly In the Session Navigator

This Feature Is Present In the Following Editions: Lite and Suite

In the summer of 2017, Andy Milford, CEO of RDPSoft and Microsoft MVP in the Remote Desktop Services category, released the beta version of the new free tool called RDSConfig at the PureRDS.org resource site he maintains. Just as TSAdmin was removed from Windows Server 2012, TSConfig was similarly removed, making it very difficult for RDS admins to adjust the RDP permissions on session hosts. This has prevented many organizations from being able to delegate certain RDS management roles to non-admin users, such as shadowing users for support purposes. In Version 4 of Remote Desktop Commander, this tool has been integrated into the Session Navigator area of both the Lite and Suite versions. Now admins can easily view and adjust RDP permissions on their session hosts any time they wish.

GUI to Adjust RDP Permissions
View and edit RDP permissions directly inside Remote Desktop Commander.
Adjusting RDP Permissions Granularly
Use the RDSConfig utility to view and adjust RDP permissions on your session hosts.

Speed Improvements and Other Bug Fixes

In version 4 of Remote Desktop Commander, we have optimized many SQL queries to speed the retrieval of historic performance data to the Client. Also, we have repaired a few bugs, including one that affected the ability to record screenshots from multiple monitor sessions in certain instances.

New RDS Consulting Services: Schedule an RDS Performance Audit, Request Custom Reports, or Schedule White Glove Installation

2017 was a great year for RDPSoft, and to celebrate our continuing growth, we’re now pleased to offer additional services to go along with our Remote Desktop Commander Suite solution.

  • RDS Performance Audit
  • Administrator time is at a premium these days. Often, you may know there is a performance issue with your RDS farm, but you don’t have the time to figure it out on your own. Let RDPSoft do that for you. We will install our Remote Desktop Commander Suite software in your environment, and then gather up key performance metrics, including data from RDS-related event logs and installed Hotfixes. After gathering data for a week, we will build a comprehensive report that benchmarks performance in your farm and offers suggestions on how to improve it. You don’t even need to have your own instance of Microsoft SQL available for data collection – we can provide you with a secure connection to an Azure SQL database as part of this service. For more detailed information, and to request a quote, click here.

  • Custom Report Design
  • Do you need a report that’s not available out of the box? Let the RDPSoft team build that for you. Using the free Microsoft Report Builder tool, we can design custom SQL queries and RDLC templates that connect into our Remote Desktop Commander database. Click here for more information and to request a quote.

  • White Glove Installation
  • For only $99, an RDPSoft technician will establish a remote support session with you and install the Remote Desktop Commander Suite software. This service includes a.) installing the software, b.) linking it to a SQL Server Express, SQL Server, or Azure SQL database, c.) adding session hosts / workstations for monitoring, d.) verifying that data is being collected properly, and e.) verifying that the data is displayed properly in reports and the Remote Desktop Commander Client. Click here to purchase this service and schedule a time with an RDPSoft support expert.

Rolling Out Office 365 in RDS, Citrix, or VDI? FSLogix Is Your Lifesaver.

If you attempt an Office 365 deployment inside a virtualized environment, including RDS and VDI, you will be hit with lots of snags. Our technology alliance partner, FSLogix, pioneered the solution to these issues, and they remain the best solution in the market for virtualized Office 365 roll outs. Please read this wonderful article and product comparison that details why they remain the best-of-breed solution.

Remote Desktop Commander 4 Download and Upgrade Links

If you are an existing Remote Desktop Commander SUITE subscription licensee and/or active maintenance agreement holder, click here to request upgrade instructions.

If you are an existing Remote Desktop Commander LITE user, click here to download the latest version, which you can install directly over previous Remote Desktop Commander Lite versions.

If you’d like to learn more about the Remote Desktop Commander Suite, including its feature set and how to start a subscription for only $9.99 per server per month, click here.

Version 4 of Remote Desktop Commander Almost Ready!

Hello friends and existing customers! We’re excited to let you know that the release of Remote Desktop Commander v4 is just about ready, and wanted to give you a sneak peak of all of the new features it contains.

We will be releasing Version 4 shortly after the start of the new year, along with a small price increase – our first price increase in over 18 months. If you’d like to test drive a release candidate of version 4, please complete the form here and mention that you want to try the release candidate of Version 4 in your comments.

New Remote Desktop Commander 4 Features

Now You Can Pinpoint Historic CPU, Memory, and Other Session Load Bottlenecks on Servers Instantly With the “Historical Performance and Load Across the Farm” Dashboard

Previous versions of Remote Desktop Commander allowed you to view recent performance metrics across your servers, as well as pull up snapshots of performance for all user sessions given a specific period of time. However, the new Historical Performance And Load Across The Farm Dashboard allows you to scroll through hour-by-hour graphs of when your RDS session host servers were under peak load, in terms of memory, CPU, or session count. The graph is interactive, so you can click on a point of interest, and you will immediately be transported to another dashboard that shows you all of the sessions active in that time frame, so you can review the user session(s) that contributed most to the server load and determine what they were doing at the time.

Historical Performance And Load Across the Farm
Track CPU, Memory, and Session Counts On Your RDS Servers Over Time
Historical Performance And Load Across the Farm (2)
Pinpoint Times of High Resource Utilization on RDS Session Hosts.

Historical Performance And Load Across the Farm (3)

Review Which Users Caused High Resource Utilization
After Clicking On a Timeframe of High Resource Utilization, Immediately See Which Users Impacted the Session Host(s) Most.

Quickly Filter Dashboards By Date Range and RDS Collection Name / Server Groups

For organizations with larger RDS deployments, attempting to review all of the session host servers in a single dashboard can get complicated. Version 4 of Remote Desktop Commander allows you to quickly filter dashboards by an 1.) RDS collection name, 2.) a user-defined group of RDS servers, and 3.) in some cases, a date range lookback. By doing so, you can keep multiple dashboards up and running inside the Remote Desktop Commander Client, with one dashboard per RDS collection.

Filter Dashboards By RDS Collections
Limit the Scope of Session Hosts Shown in Dashboards By Filtering By Collection Name or Computer Grouping.

 

Filtered Dashboard By Computer Group
A Dashboard With Fewer Elements Filtered By RDS Collection Name / Computer Group

Azure and Standard SQL Server Authentication Support

Previous versions of Remote Desktop Commander required use of a local SQL Server deployment with Windows Integrated Authentication. Version 4 now also allows you to use a.) an on-premise SQL server with Standard (explicit username/password) Authentication and/or b.) a Microsoft Azure SQL Server deployment. This provides organizations with the flexibility to create multiple SQL databases for multiple RDS deployments on a single SQL Server, even when each deployment is isolated in a different, non-trusting Windows domain.

Now Use Standard SQL Connections and Azure SQL Connections to Store and Review RDS Data
Now Use Standard SQL Connections and Azure SQL Connections to Store and Review RDS Data

Other Performance Improvements

In addition to the features listed above, we’ve made many other performance improvements and bug fixes in this version. Stay tuned for our official launch announcement shortly!

Repping RDS at Techmentor 2017

Check out our CEO Andy Milford speaking at last week’s prestigious Techmentor event, at Microsoft’s renowned Redmond Campus.

RDPSoftTechmentor2017

This was Andy’s second straight appearance as an expert speaker at Techmentor – this year giving back-to-back talks on the topics of Remote Desktop Services in Window’s Server 2016, as well as alternatives to Azure Remote App.

RDS and Citrix enthusiasts also had the opportunity to break bread with Andy at the “Bird’s Of A Feather” luncheon.

RDPSoftBirdsOfAFeatherLunch

Watch our blog or follow our twitter @RDPSoft for upcoming posts with highlights from these talks!

Love Pouring In For Remote Desktop Commander!

Greetings, loyal friends and RDPSoft customers. Today, we wanted to thank you all for the warm feedback we’ve been receiving lately from users of our free Remote Desktop Commander Lite Citrix/RDS Session Manager, as well as the full Remote Desktop Commander Suite. We’re hard at work on Version 4 of Remote Desktop Commander, which will be released in Q2 of 2017, which we’ll let you know about more shortly.

In the meantime, we wanted to share some of the great customer feedback we’re getting – your input and kudos continues to motivate us to make the best and affordable monitoring and management tools for Microsoft Remote Desktop Services and Citrix XenApp/XenDesktop. Enjoy!

Just wanted to drop you a note and thank you again for everything. The full version of this software is really, really good. So many metrics that we didn’t have before, and the console is much better to monitor sessions from than Citrix Studio (or Director) in my opinion.

Love this software. Brilliant!!! Exposure is all that is needed. Great Stuff, life savior in the world of offshore software development.

Great news!!! RDPSoft is operating well with an excess of 110 users on all servers.

Great software and stats, was a huge help.

If you’d like to see what the buzz is about firsthand, feel free to download and use our completely free Remote Desktop Commander Lite tool for all of your RDS/Citrix active session management needs. Or, start a monthly subscription of the Remote Desktop Commander Suite software for only $9 per server per month, and start gaining insight to your entire farm with dashboards and over 80 pre-built reports.